General information

  1. Public Health Canada - A Pan-Canadian response to COVID-19
  2. Canada's COVID-19 Economic Response Plan
  3. Essential businesses list
  4. Government of Canada - Finance Ministry - COVID-19 - General support for individuals
  5. Employment and social development - Benefits and services for workers and businesses
  6. Employment and social development - Shared work program - temporary special measures
  7. Service Ontario - Information on renewing your health card, drivers license and more

Important information (source : Service Canada) :The Canada Emergency Response Benefit (CERB) will provide a taxable benefit of $2,000 a month for up to 4 months to: workers who must stop working due to COVID-19 and do not have access to paid leave or other income support.

    • workers who are sick, quarantined, or taking care of someone who is sick with COVID-19.
    • working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures.
    • workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work.
    • wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance.
    • Apply for the Canada Emergency Response Benefit with CRA.

Important information for workers who have lost their jobs or are unable to work:

    • Workers should continue to apply for Employment Insurance benefits.
    • Individuals who have already applied for Employment Insurance will be automatically enrolled for the Canada Emergency Response Benefit.
    • The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.
    • Visit the Canada Revenue Agency website for additional information on how the Canada Emergency Response Benefit will help workers.

Service Canada can help!

Employment Insurance and Pension applications can be made online at: https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html

To get assistance with one of our critical services and benefits you can complete a service request form at: Canada.ca/service-canada-e-service. Once the service request is submitted, a Service Canada representative will contact the individual within 2 business days at the phone number they indicate.

Telephone numbers of interest :

  • Information relative to employment insurance claims related to the COVID-19 pandemic 
    • If you are quarantined due to symptoms : 833.381.2725
    • All other requests : 800.206.7218

These numbers should be used if :

    • You must apply for employment insurance sickness benefits since you cannot work because you must isolate yourself for 14 days. The waiting period of one week is waived in this instance.
    • You were laid off due to the COVID-19 pandemic and want to submit a regular employment insurance benefits request
    • You are a worker or an employer seeking financial support in regards to the Work-sharing employment insurance shared-work program due to the COVID-19 pandemic

Physical & Mental Health and Anxiety

  1. Public Health Canada - Taking care of your Mental Health (COVID-19)
  2. Ultimefit.com - Home physical training website - free for the duration of the COVID-19 crisis
  3. Mental health and anxiety resource : 800.668.6868 or texto : 686868 and write "Talk"
  4. Bounce Back - A guided self-help program designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry.
  5. Kids Help Phone - is a 24/7 national service offering bilingual (English and French) professional counselling, information and referrals and volunteer-led, text-based support to young people.

Quarantine, autoevaluation and assesment

  1. Public Health Canada - For travellers with symptoms returning to Canada
  2. Public Health Canada - How to isolate at home when you have COVID-19
  3. Public Health Canada - COVID-19 : For travellors without symptoms returning to Canada
  4. Public Health Canada - How to quarantine at home when you may have been exposed to COVID-19 and have no symptoms
  5. Public Health Canada - General information on COVID-19 virus
  6. COVID-19 symptom self-assesment tool
  7. Winchester Assesment and Screening Centre
    • Lions Club, 514 Albert Street, Winchester (North Dundas, ON) - Monday to Friday, Noon to 6 PM
  8. Hawkesbury Assesment and Screening Centre
    • 750 Laurier Street - Hawkesbury ON - Monday to Friday, 9 AM to 5 PM
  9. Ottawa Assesment and Screening Centre
    • Brewer Park Arena, 151 Brewer Way, Ottawa ON  | Avenue opposite to Carleton University | Open daily from 9 AM to 8 PM

Families, learning measures and child care services

  1. CTV News, April 29, 2020 : Ontario expands list of essential workers who can access free child care 
  2. Public Health Canada - How to care for a person with COVID-19 at home : advice for caregivers
  3. Public Health Canada - How to care for a child with COVID-19 at home : advice for caregivers
  4. Public Health Canada - Pregnancy, childbirth and caring for newborns : advice for mothers 
  5. Ontario Government - Support for families program - Financial support for families with children 0 to 12 years old
  6. Ontario Government - Learn at home program : on-line study program for elementary and secondary school students
  7. Littératout - site to help preserve children litteracy (French site)
  8. ACTUA - site to practice science, technology, engineering and math STEM
  9. IXL - site to practice Math and English language
  10. Prescott and Russell child care services for essential workers

Les Petits Trésors  : 613,807.1566 ; email :

Two daycares open :

    • Pleasant Corners Public School, 4099 road 34 A, Vankleek Hill (eastern ssector)
    • 525 A Limoges Road (western sector)

Health related organizations

  1. Ministry of Health Ontario - Learn how the ministry is helping to keep ontariens safe
  2. Eastern Ontario Health Unit - General information on COVID-19
  3. Eastern Ontario Health Unit - Home testing for people with weak immunity systems or aged 70 and over and who have symptoms of COVID-19 Call 613-933-1375 or 800-267-7120
  4. Hawkesbury and District General Hospital - General infomation on COVID-19

Important note

Please note that the Employment Services Center brings together a multitude of information and resources in regards to services and assistance available relating to the COVID-19 pandemic.

In case of disparity between the information on our website, and that of official government agencies and other, the information of the latter will take precedence over that which you find here.